BROKER NOTES:
GENERAL INFO
• BVI Vessel - Fully compliant yacht and crew
• Ohana accommodates a MAXIMUM of 10 Adults. 11th/12th guests to be under age of 10.
•Cabin Dimensions:
Midship and Aft Cabins: 9' x 10'
Forward Cabins: 9' x 9'
Each of the five en-suite staterooms offers a king-size bed with full walk-around access on both sides and step-free entry.
• No Sleep-Aboards
• Please use the current CYBA E-CONTRACT only
•If wiring deposits, sender pays all bank fees -please include $15 incoming fee.
• 15% maximum commission including travel agents
• MYBA and other industry standard contracts may be approved, please inquire first
• Ohana Media Kit | https://tinyurl.com/bddnb59y
→ Please send DRAFT contract for owner approval first.
→ All available amenities are current and up-to-date. While we strive to maintain this, unforeseen circumstances may necessitate substitutions or temporary unavailability.
QUICK TURN INFO
• A minimum turnaround time of 72 hours is recommended.
• Please inquire before booking turns of 48 hours or less. Any approved 48 or 24 hour turn will require a 3 p.m. Late boarding may apply to ports outside of Tortola ports.
• If a charter is approved, creating a short turn of 48 hours or less on drop off day, then guests will be required to eat dinner of the last night to give crew time to rest.
• These measures are in place so guests can plan the dates they want, but if approved, also give the crew a chance to rest and be ready to give 100% to every group of charter guests.
PREFERENCE SHEET INFO
• Yacht requests brokers use OHANA’s own preference sheet. If you do not receive a link for use upon booking, please email info@syohana.com for your custom PS link.
• Each guest on board is encouraged to fill out the form to ensure the very best experience which is curated to their every need and desire.
• Brokers will be added to the shared Google Form and maintain access through the entire process. IF you elect to use your own form and it is not approved, your guests may be asked to repeat the process using the yacht’s version anyways, so please take this into consideration prior to sending your own.
• Yacht requests that preferences are received a MINIMUM of a month prior to charter start date.
• Please inform crew of any guest changes, special charter requests, or unique itinerary requests as soon as possible.
TANDEM CHARTER INFO
• Tandems with like size yachts preferred, crewed-yachts only, no bare-boats.
• Ohana prefers to be the lead vessel.
• All tandems will need prior approval before moving to contract.
• Please see additional CONTRACT SPECIAL CONDITIONS to include when booking a tandem.
• Ohana is happy to host alternating happy hours and dessert/after hours with the tandem vessel. Guests must eat meals on the yacht they are guests of unless otherwise planned.
• All guests and crew who come onboard Ohana from the tandem vessel must sign a waiver.
• For all tandems, please consider encouraging a night of dining off or a dock night in the middle of the charter for your guest’s enjoyment.
• Guests from the tandem vessel are welcome to scuba dive on Ohana with additional waivers and for the scuba rates at the time of signing the contract.
• For tandems, all guests must be on their booked vessel when the yacht is underway and honor sleeping arrangements.
• Ohana’s crew do not pool or split gratuity with tandem yachts.
ROTATIONAL CREW INFO
• Our captains and chefs follow a rotation schedule, which balances their professional duties with personal time. This structure not only allows our veteran crew to cherish quality moments with their families and pursue personal growth but also ensures they return to their roles rejuvenated and committed to our Ohana values.
• Captain's Rotation: Two-On, Two-Off
• The captain’s rotation schedule currently begins on the 1st of each month (unless noted), though this may be subject to change. For the most up-to date information on who will be working during your charter please inquire.
• Chef's Rotation: Three-On, Three-Off
• The chef’s rotation schedule currently begins on the 15th of each month (unless noted), though this may be subject to change. For the most up-to-date information on who will be working during your charter please inquire.
ADDITIONAL CONDITIONS FOR CONTRACT
Parties acknowledge that this is a contact and may be transmitted between them by facsimile machine and email and the parties intend that a faxed or emailed contract containing either the original and/or copies of party’s signature shall constitute a binding contract. This, however, does not exclude the subsequent exchange of original contracts.
GENERAL INFO
1. British Virgin Islands (BVI) taxes, cruising ground permits, National Park fees, Customs & Immigration fees are included in the charter fees.
2. Trip Cancellation/Cancel For Any Reason insurance is strongly suggested as the yacht will not provide refunds due to infectious disease related delays or cancellations.
3. Smoking is not allowed inside the yacht, and is only allowed on the transoms/other areas designated by the captain.
4. Minors are to be under the direct supervision of an adult in the charter party at all times and are not the responsibility of the crew.
5. Total Charter Fee excludes crew gratuities at customary rate of 20% of Total Charter Fee to be scaled up or down based on charter experience, payable directly to the crew in their preferred method prior to disembarking.
6. The Charterer acknowledges the entry protocols applicable to the selected cruising grounds as of the date of this agreement. If the chosen cruising ground becomes unavailable, an alternative cruising ground will be selected.
7. The Charterer ensures that they and the guests are entitled to enter and are not subject to sanctions in any country whose waters the Vessel enters during the course of this Agreement.
8. Passports must be valid for at least six (6) months from the date of departure from the territory when passports are required.
9. Should there be any adjustments to the total number of guests aboard, the charter fee will be calculated with the same rates used at the time the charter was confirmed. Any changes must be completed by the final payment date.
10. All charter guests are required to sign the vessel’s liability waiver prior to embarkation.
11. Any damage caused by any guest to the yacht and/or the yacht's equipment shall be paid by the Charterer.
12. Charterer acknowledges that only guests are to sail and dine aboard the yacht and have use of onboard water sports equipment unless permission is given by the Captain or Owner.
13. With any crewed yacht there is a possibility of crew changes leading up to the charter period.
14. Marijuana and marijuana products, even with a medical prescription, are not allowed onboard at any time. Ohana is a drug-free vessel. We reserve the right to terminate your charter if this is violated.
15. All itineraries are suggested and subject to weather and sea conditions with approval from the captain at the time of the charter
16. Charterer acknowledges that participation in motorized water sports activities is an inherently dangerous activity that involves risks of death and/or serious bodily injury that cannot be prevented or avoided even by the exercise of reasonable care. Charterer is voluntarily relinquishing the ability to seek or collect damages from the yacht, yacht owner, or any associated parties, due to any personal injury, claim, or incident occurring or in any way related to or arising from the inherent risks of charterers (or any guests) involvement in these motorized water sports activities.
17. FOR TANDEM CHARTERS ONLY INCLUDE: This charter is a tandem charter. There is no rafting allowed and all guests who come onboard Ohana from the tandem vessel must sign a waiver and the above information also pertains to them.
DIVING ON OHANA
1. The cost of scuba diving for certified divers is $100/dive/diver.
2. During a seven-day charter onboard Ohana, certified divers can dive up to five times, one dive per full charter day, with the guidance of a scuba instructor.
Additional dives can be added based upon itinerary and captain/instructor’s discretion.
2. All dives, try scuba/resort courses, and continuing education courses include tank fills, all gear including weights and dive lights, briefings and a scuba instructor serving as a guide. The cost of e-learning is not included.
3.Dive Safety:
All certified and non-certified divers must be medically and physically fit for diving.
A doctor’s release may be required depending on health conditions or concerns.
All divers are required to fill out waivers and provide proof of certification to their highest level of training before diving onboard Ohana.
The crew reserve the right to bench a diver who is not practicing safe behavior.
Divers are encouraged to purchase dive insurance, we recommend Diver’s Alert Network: https://dan.org
4. FOR TANDEM CHARTERS ONLY INCLUDE: This charter is a tandem charter. If tandem guests would like to dive then additional waivers must be filled out and the above information also pertains to them.
CONTACT INFORMATION
All the crew use WhatsApp.
Manager: (336) 679-9360
CREW GRATUITY
• Please note Ohana follows the Caribbean Standard for Crew Gratuity. Total Charter Fee excludes crew gratuities at customary rate of 20% of Total Charter Fee to be scaled up or down based on charter experience, payable directly to the crew in their preferred method prior to disembarking. Please use this language when educating your guests on giving gratuity in the Caribbean.
• Gratuity should always be based off of the Original Total Charter Fee. Caribbean gratuity is often treated as a service fee. We are happy to accept gratuity in escrow. Your crew works hard to exceed expectations. If at any time a concern arises, please address it directly and early with our management team and charter captain.
• Cash is preferred, but Ohana crew also accept American bank checks, wire transfers, and digital payments.
Wire Transfers - please contact info@syohana.com for banking details
Zelle Email: boruffsonaboat@gmail.com
Paypal Email: boruffsonaboat@gmail.com
OWNER ADDRESS
Ohana Land and Sea LLC
5990 Kingstowne Towne Center,
Alexandria, VA 22315
HOT TUB INFO
• No food allowed in the hot tub.
• Drinks allowed, but no glass. Your crew is happy to switch you to a Yeti.
• The hot tub must be drained prior to moving the yacht and must remain empty until at anchor in a calm bay.
• Use of the hot tub is weather dependent, the boat must not be swaying in order to use the hot tub. We are happy to fill it in appropriate bays when it is calm.